Softoc's Value

Softoc’s Value is developed for a guaranteed success of outsourcing decision, also a long term partnership between Softoc and our clients.

　

 Onshore-Offshore Service Delivery Model
With the fact that 80% of our clients are from UK, Softoc has years of extended experience servicing Western clients. We has customer service branch in London to ensure best understanding and precise analysis of clients’ requirements and efficient communication.

 Best-in-Class Management Team
Our management teams and engineering staff are comprised of well educated individuals from UK and Chinese institutions, with rich business experience in Chinese, European markets.

 Efficient Programming Team
Softoc has a full experienced offshore development team and drastically help you save the development cost, compared to an in-house execution. It includes capital expenditures, personnel costs, training costs, overhead costs, and operating costs.

 Client Focused Strategy
Softoc cares very much about clients’ concerns. We position our client benefit as the top priority. With Softoc “Client Focused Strategy”, our client retention rate in 2007 was 100%, and we are well on our way to assist client to achieve bigger success.

 IP protection Policy
We practice a regular legal process to guarantee the fairness of contract and protection of your Intellectual Property to achieve a win-win situation for customers to do business with Softoc. We implement a very strict IP protection policy in work. We treasure client’s Intellectual Property very much.

 Quality Assurance Methodology
Softoc use the cutting edge project management tool (Microsoft Project; MS Visual Source Safe) and methodology to make sure that our clients receive the high quality service right on time.

 Integrated Business Culture
To achieve a better customer’s satisfaction, Softoc create a multi-culture working environment through our business operation. Our China based technical team also has the mature English ability to communicate and capture the customer requirements precisely.

 24/7 Real-time Services
With Time zone difference between UK, and China. Our onshore project consulting team and off-shore development team build up a non-stop working flow cycle. We give customers the quick responses to their concerns and solve the problems in real time.