Online Project Management:

 The Situation
Online Project Management System aims to establish a platform for our team to manage projects more effectively, and it also establishes a real-time communication channel between Softoc and our clients. With the help of this system, Softoc can provide real-time project information and online/offline support to our clients.

 The Solution
Based on the requirement specification, the project includes three major modules: Project Management (sharing project information and updating developing progress), Client Support (provide online/offline technical support for clients), and News System (release and manage project related news).

The technologies and tools adopted for this system are as below:


 The Challenge
The system is an integration of several complex modules. Besides the development of these modules, the connection among these web applications also needs a vast investment of time. Since the system communicates directly with our clients, a vast number of tests were imposed on the solution to ensure its quality.

 The Result
Overseas calls and emails used to be our major contact approaches. Thanks to Online Project Management System, clients now can log in the website and have a visualized understanding of the developing progress at any time. Moreover, they can also contact our live support instantly via the system or submit a message when live support is offline.